A Front Door, But No House: Explaining Application Outages | Pulse Update

The application opens, but users encounter errors when they try to do anything—what gives? It’s the curious case of the disappearing backend. 

Discover why application issues often show up like this, with the service reachable but unresponsive beyond rendering a basic landing page, and sometimes an accompanying error message.

In this episode, hosts Mike Hicks and Brian Tobia discuss this common problem and explore related incidents at CBA, GitHub, and Microsoft Teams. They also unpack other recent outage trends and disruptions, including the UK emergency services outage.

To learn more, check out these links:

- Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-explaining-application-outages?utm_source=transistor&utm_medium=referral&utm_campaign=InternetReportPulseEp14

- Explore the Microsoft Teams outage in the ThousandEyes platform (NO LOGIN REQUIRED): https://asinlehhlglxpowzmpqnuiyrzmniyozf.share.thousandeyes.com

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CHAPTERS
00:00 Intro
00:26 The Download
04:55 By the Numbers
07:08 Microsoft Teams Outage
13:55 GitHub Outage
16:42 Get in Touch

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