Displaying 1 - 30 of 110 in total

Understanding Service Disruptions at X, Workday & Mastercard

Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identify the root cause of ...

Unpacking the Slack Outage & Other Backend Issues

Dive into the recent Slack outage and disruptions at Microsoft 365, Grafana Cloud, and Otter.ai—plus, explore key takeaways for ITOps teams.———CHAPTERS:00:00 Intro00:4...

Configuration Mishaps Strike Again: Asana Outages & More News

Outages connected to configuration mishaps were a common theme last year, and we’ve continued to see incidents like these in 2025. Configuration changes triggered two ...

The Show Must Go On: ITOps Lessons From the Events Industry

What does it take to deliver successful digital experiences at major events like concerts and conferences? With special guest Dominic Hampton—Managing Director at atte...

Configuration Change Trouble & Other 2024 Outage Trends

Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should plan accordingly i...

2024 Outage Trends Solidify; Plus OpenAI & Meta Outages

With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing.The Internet Report team wi...

DigitalOcean, Reddit Outages & Worldline’s IT Perturbations

The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent inci...

Talking Proactive Optimization, ChatGPT Issues & More

Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization. Instead of just responding to issues as they occur, when...

DORA & ITOps Best Practices; Plus BMO, Google Outages

The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requ...

Let’s Talk Status Pages & Salesforce, Microsoft Outages

A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an out...

ServiceNow, Microsoft & Workday Outages, Explained

A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, an...

Managing Traffic During Peak Demand; Plus, Microsoft, Akamai Outages

During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’ve all heard tales ...

The Current Subsea Cable Ecosystem: Resiliency & What’s Next

Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we’ll explore the current...

Analyzing X’s Livestream & GitHub, Google Outages

Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald T...

Why NetOps Is the Real MVP of the Sports World

This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Foot...

Unpacking the CrowdStrike Update, Azure Outage, & More

On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop th...

Twitter to X: Charting Performance and Outages

On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages...

Insights From Outages at Starlink, Schwab & Internet Archive

Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, an...

Cloud Outages Rise & Other H1 2024 Internet Outage Trends

Believe it or not, we’re already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed ...

Meta and Salesforce Tackle Intermittent Issues

When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is bot...

Outages at X, google.com, and jsDelivr + Why Details Matter

Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed un...

Inside the ChatGPT Outage & More News | Pulse Update

Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft...

WhatsApp & Apple Outages; Plus ITOps Tax Day Survival Tips

With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make...

How Third-party Issues Led to McDonald’s, DMV Outages | Pulse Update

The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as ...

Meta, LinkedIn, and Comcast Outages, Explained | Pulse Update

Over a two-day period this past week, major social media platforms—Meta’s Facebook and Instagram, LinkedIn, and Discord—all experienced disruptions. In the same timefr...

AT&T Outage and Disruptions at Google Cloud, Front, and More | Pulse Update

Load is a fundamental but, at times, challenging variable for networks and operations teams to handle. In the past few weeks, ThousandEyes saw various load-related pro...

Square Outage, Data Center Issues & Planning for Resiliency | Pulse Update

When outages happen, it’s what you do next that matters. It’s important to have a backup plan in place that you can quickly activate to minimize the impact of an incid...

Security, Great Digital Experiences & Why Visibility Matters

The ThousandEyes Internet Intelligence team joins us from Cisco Live in Amsterdam, talking about a major theme from the event—security.Tune in to hear their thoughts o...

Understanding the Microsoft Teams & Azure Disruptions | Pulse Update

What happened during the recent Microsoft Teams and Azure disruptions? Go under the hood of these incidents and also explore other recent disruptions in this week’s Pu...

Unpacking Recent ChatGPT Issues & Other Outage News | Pulse Update

What caused recent dips in performance for OpenAI’s ChatGPT? Tune in to hear The Internet Report team unpack this and other recent disruptions, including a hack that l...

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