Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams.

Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you.

CHAPTERS:
00:00 Intro
00:52 Zoom Outage
04:40 SAP Concur Disruption 
07:28 Spotify Outage
10:58 Vanguard Outage
13:59 By the Numbers
16:01 Get in Touch

———

For additional insights, check out the links below:

- The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-troubleshooting-tips-zoom-spotify-outages?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast

- The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast

- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=transistor&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast 

———

Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes